Last Updated:

February 2026

Diving Universe Cookie Policy

At Diving Universe, I value your privacy and I am committed to being transparent about how I use technologies on my website. This policy explains what cookies are, how I use them, and how you can manage them
Alan with the New Compitas

1. What are Cookies?

A cookie is a small text file stored on your browser (computer, tablet, smartphone, etc.) when you visit a website. Cookies allow me to remember your preferences, understand how you interact with my website, and offer you a more personalized and efficient experience.
Cookies can be:
Session Cookies: These are deleted automatically when you close your browser.
Persistent Cookies: These remain on your device for a set period or until you delete them manually.
First-party Cookies: Those that I install myself (Diving Universe).
Third-party Cookies: Those installed by external services I use, such as Google Ads for lead generation management.

2. How I Use Cookies

I use cookies for specific purposes that are essential for the operation of my business and to provide you with the best possible one-on-one diving instruction service:

A. Strictly Necessary Cookies (Required)

These cookies are essential for the website to function correctly and cannot be turned off.
Purpose: Remembering your cookie consent, maintaining security.
Examples: Security and fraud prevention cookies.

B. Performance and Analytics Cookies (Enhance your experience)

These cookies allow me to count visits and traffic sources so I can measure and improve my site's performance.
Third-Party Service: Google Analytics.
Purpose: Understanding which pages are most or least popular, and seeing how visitors move around the site. This information helps me optimize the content about my SDI and TDI courses and personalized trips.
Data Collected: Anonymous information about the number of visitors, origin, and pages visited.

C. Marketing and Advertising Cookies (For my lead campaigns)

These cookies are used by me and my advertising partners to build a profile of your interests and show you relevant ads, especially through Google Ads, which is my primary B2C lead generation tool.
Third-Party Service: Google Ads.
Purpose: Tracking the effectiveness of my advertising campaigns, measuring the conversion of visits to leads, and showing you ads about my personalized cenote trips or SDI/TDI courses that may interest you.
Data Collected: Unique browser and device identifiers, browsing behavior.

3. Management and Opt-Out Options

You can manage your cookie preferences at any time through your browser settings. Please note that if you choose to block all cookies (including strictly necessary ones), some parts of my website may not function correctly, and my ability to generate leads and contact you will be limited.
Google Chrome: Settings > Privacy and security > Cookies and other site data.
Mozilla Firefox: Options > Privacy & Security > History.
Microsoft Edge: Settings > Site permissions > Cookies and site data.
You can also opt out of Google's personalized advertising by visiting the Google Ad Settings page.

4. Changes to the Cookie Policy

I may occasionally update this Cookie Policy to reflect changes in laws or the technologies I use. I will always post the most current version here with the "Last Updated" date.
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Testimonials that Dive Deeper:
What the Divers Love About it.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 311 reviews
Posted on Google Google
Gabriel K profile picture
Gabriel K
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you Alan, for a fanstatic Cenote expierience! Alan is a great diver, a super photographer and a truly excellent guide. Diving the Cenotes was my first taste of overhead environments and under Alan's professional guidance, I felt totally safe. His local Cenote knowledge was very impressive, as was his tips about local places to eat and drink. It is my hope to return to Tulum and dive with Alan again. Highly recommended !
Posted on Google Google
Melanie Wallace profile picture
Melanie Wallace
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an amazing time cenote diving with Alan! Alan has great communication, is super organized, was an excellent guide for our first time cavern diving, and is overall just a wonderful person. We 100% will be back diving with him in the future!
Posted on Google Google
Anthony Benavides profile picture
Anthony Benavides
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Hands down the best diving experience of my life. Alan is a phenomenal instructor and guide, and will show you the most mesmerizing dive spots!
Posted on Google Google
Paul Byrnes RMT profile picture
Paul Byrnes RMT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Allan was a great tour guide n dive instructor. Always cheekily chuckling. We had a great time. He got us an awesome burrito after the dives on the first day and went out for a beer with us after the final dive. No nonsense. He expected us to know what we were doing and we were in the water quicker and stayed for longer. It’s another planet down in those caves I can’t wait to go back. Recommend
Posted on Google Google
Irina K profile picture
Irina K
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It took me a while to find the right dive centre, as we were coming all the way from Australia to dive the cenotes and only had a few days. Allan absolutely blew me away with his patience, answering all my questions over several weeks and even helping us plan our trip so we could get the best visibility and light rays at each location. He went above and beyond our expectations. It was important for us to find the right fit, as we were spending most of our trip diving with the same person. Allan recommended amazing local places to eat, shared so much about the nature and cenotes, and even brought us the most delicious tacos on our first day. As a local, he really knows his stuff. We felt completely safe with him the entire time. I can’t recommend Allan highly enough, and I’ll definitely be recommending him to all my friends. My advice when choosing a dive guide: speak directly with them first—you’ll know if they’re the right fit. Hopefully we’ll get to dive with Allan again one day. Thank you so much for giving us the best few days of our trip! We were also incredibly lucky that Allan’s freediver friend took photos of us in El Pit. It was such an unexpected bonus and just another example of Allan going above and beyond. We absolutely loved every minute of it!
Posted on Google Google
Corinne Jimenez profile picture
Corinne Jimenez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had an amazing experience with this company. From start to finish, the staff was professional, knowledgeable, and incredibly welcoming. They made my husband and I feel safe and comfortable. The equipment was well-maintained, the instruction was clear, and the dive itself in the cenotes was unforgettable. You can tell they truly care about creating a fun, safe, and memorable experience for every guest. I would highly recommend them to anyone looking for a great scuba diving adventure!
Posted on Google Google
羅宇婷 profile picture
羅宇婷
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This was my first trip to Tulum and my first time cenote diving. On my first day, I dived with Jorge at Dos Ojos and The Pit, and on my second day, I dived with Alan at Dream Gate and Angelita. Both instructors were not only very professional and safe guides, but also very friendly and helpful in sharing local travel information. I'm very grateful to them for making my trip to Tulum such a wonderful experience. Highly recommended!
Posted on Google Google
Suraj Patel profile picture
Suraj Patel
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve never been diving in a cenote before and there are a few operators providing dives to go there. When I tell you Alan provided the BEST experience, from helping with the theory to my nitrox, giving me recommendations for dinner to bringing the best mangos I’ve had in Mexico as a snack. The diving was incredible, I’ve never dived in freshwater so when we were getting water up Alan knew my weighting would be off and adjust this with a tester dive. Flawlessly professional whilst have the best personality and knowledge of the cenotes. If you are in tulum, drop him a message!
Posted on Google Google
Camille Chn profile picture
Camille Chn
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
La communication en amont était excellente avec des réponses rapides et claires. Alan a rendu l’experience de plongée en cenote extraordinaire et très rassurante. En bonus, nous avons eu des explications intéressantes sur les cenotes et le Mexique.
Posted on Google Google
Ethan Guggenheimer profile picture
Ethan Guggenheimer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alan seems like a natural teacher - patient, clear, methodical, so that my teenage sons and I felt prepared each step of the way. Good vibes, tasty snacks, and a beautiful, special experience for us. Thank you Alan!
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