EXCELLENTTrustindex verifies that the original source of the review is Google. Español Tuve la oportunidad de realizar 6 inmersiones con Diving Universe en diferentes cenotes del Yucatán, y la experiencia fue simplemente inolvidable. Cada cenote era único, mágico y lleno de una atmósfera impresionante, y todo estuvo perfectamente organizado de principio a fin. El equipo transmitía siempre seguridad, profesionalidad y pasión por lo que hace. Un elogio extraordinario a Alan, quien me acompañó en la mayoría de las inmersiones: siempre prudente, paciente, con gran experiencia y una amabilidad que me hizo sentir seguro y cómodo en todo momento. Además, Alan no solo fue un excelente guía bajo el agua, sino que también me ayudó fuera del mundo del buceo, dándome consejos muy útiles sobre la Riviera Maya: dónde comer, qué lugares visitar y cómo aprovechar al máximo mi estancia. También quiero agradecer profundamente a Brenda, que me guió en una de las jornadas: fue igualmente profesional, atenta y muy simpática. Su manera cercana de explicar y su cuidado constante hicieron que esa inmersión fuera una experiencia muy especial. Además, ella también me ofreció recomendaciones sobre sitios locales, lo cual fue de gran ayuda. En resumen, Diving Universe es mucho más que un centro de buceo: es una familia que te acompaña, te cuida y hace que vivas la experiencia en los cenotes del Yucatán y en la Riviera Maya de una manera completa, tanto dentro como fuera del agua. Sin duda, lo recomiendo al 100% y volvería sin pensarlo dos veces. English I had the opportunity to do 6 dives with Diving Universe in different cenotes in the Yucatán, and the experience was truly unforgettable. Each cenote was unique, magical, and breathtaking, and everything was perfectly organized from start to finish. The whole team inspired safety, professionalism, and a genuine passion for diving. A special praise goes to Alan, who guided me through most of the dives: always cautious, patient, highly experienced, and incredibly kind, making me feel safe and comfortable at all times. Beyond being an excellent dive guide, Alan also helped me outside the diving world, giving me great recommendations about the Riviera Maya—where to eat, which places to visit, and how to make the most of my stay. I also want to sincerely thank Brenda, who guided me on one of the days: she was equally professional, attentive, and very friendly. Her clear explanations and constant care made that dive particularly memorable. She too shared valuable local tips, which I truly appreciated. In short, Diving Universe is much more than just a dive center: it feels like a family that takes care of you, guides you, and helps you enjoy not only the amazing cenotes of the Yucatán but also the Riviera Maya beyond diving. I absolutely recommend them 100% and would return without hesitation.Trustindex verifies that the original source of the review is Google. We were a group of 6 that did 2 tours. Alan was great to deal with answering all questions before booking through WhatsApp. The first tour was the ocean view of the ruins and snorkeling. Jose was very knowledgeable and took pictures of our group that he shared with us. The second tour was snorkeling in two different cenotes. We had a great time and loved the beauty of both locations! Everyone was super nice and made us feel safe throughout both excursions! Great job!Trustindex verifies that the original source of the review is Google. Muy rifados los buceos en casa cenote y carwash con su respectivo refresh por si ya paseo algo de tiempo de tu último buceo. Equipo de excelente calidad y Alan el instructor, una persona muy chida 100% recomendado. Espero regresar prontoTrustindex verifies that the original source of the review is Google. Vaig tenir una experiència increïble fent submarinisme amb l'Alan al cenote Dos Ojos. Era el meu primer cop en un cenote i estava força nerviosa, però des del primer moment l'Alan em va transmetre molta confiança. És molt professional, atent i té una calma que et fa sentir segura a cada moment. Gràcies a ell vaig poder gaudir de la immersió sense por i descobrir un lloc absolutament màgic. 100% recomanable!Trustindex verifies that the original source of the review is Google. Increíble experiencia de buceo en el cenote Dos Ojos con Alan como guía. Muy profesional, atento y con un gran conocimiento del lugar. Disfrutamos cada momento. 100% recomendable!!Trustindex verifies that the original source of the review is Google. We had the best time with Alan! He was knowledgeable, relaxed, well prepared and just provided an overall amazing experience. We did 4 cenotes dives with him, which were so different from the ocean diving I’d done previously, but thanks to his guidance I felt prepped and relaxed for all of them allowing for maximum enjoyment. 13/10!Trustindex verifies that the original source of the review is Google. My husband asking with 2 others went scuba diving through Alan and everything was fantastic. I wanted to go snorkeling, Alan set this up for me and 5 others. I cannot express how wonderful this was! We snorkeled 2 different cenotes locations, one of which was under caves. I was a bit leary at first but WOW, you have to go! Breath taking and an adventure I will never forget. Jose was our guide and he was perfect. He said he had dinner this for 12 years but the joy he had showing everything seemed brand new and exciting. We laughed, we were in awe of these cenotes and I can't wait to do it again... Maybe scuba diving the next time as it had inspired me to see more! Thanks to Alan and Jose!!!Trustindex verifies that the original source of the review is Google. What am amazing experience!!! Alan was so helpful and accommodating, I greatly appreciate everything! So looking forward to more dives.Trustindex verifies that the original source of the review is Google. Alan was absolutely fantastic! He was an incredible instructor, making sure even the newest member of our group felt safe and comfortable. He took us to some amazing cenotes, which was a truly unforgettable experience. On top of that, he provided excellent service by picking us up and dropping us off at our resort every day. Highly recommend!Trustindex verifies that the original source of the review is Google. Awesome diver master!! Wish I could take him with me when I dive in other place around the globe!!
